General

Find answers to the most common questions about Flick Prints.

Flick Prints offers customizable printing products for individuals, businesses, and special occasions. Explore our products to create prints that match your needs.

Choose a product, select the available options, upload your design or customize a template, enter your quantity, and proceed to checkout.

Follow the checkout options available on our website. If guest checkout is enabled, you can order without creating an account.

Yes, for products that support artwork uploads, you can submit your own design during customization. Please check the product's artwork requirements.

Accepted formats may vary by product. Check the upload instructions on the relevant product page for supported file types, resolution, and artwork specifications.

Products & Customization

Learn more about our products, materials and customization options.

Depending on availability, you can customize business cards, mugs, gifts, apparel, packaging, stationery, labels, stickers, and other products listed in our store.

Yes, where supported, you can personalize a template by adding your logo, text, images, and other design elements.

Contact our support team to discuss your design requirements and available design assistance.

Bulk ordering may be available for selected products. Check the product page for quantity-based pricing or contact us for your requirements.

Materials, paper stocks, finishes, and print options depend on the product. Available choices are shown on each product page.

Orders & Payments

Information about placing orders, payments and order changes.

Available payment methods are displayed at checkout. Choose from the options provided for your order.

Contact support as soon as possible. Changes may not be possible once production has started.

Check your registered email address for order confirmation and order details after checkout.

Enter your valid coupon code in the coupon field during checkout and apply it before completing payment.

Minimum quantities vary by product and are displayed on the relevant product page.

Shipping & Delivery

Get details about shipping times, tracking and delivery options.

Production time depends on the product, quantity, and design approval. Check the estimated timeline provided for your order.

Available shipping methods, charges, and estimated delivery dates are shown during checkout where available.

Use the tracking link or shipment details provided after your order has been dispatched.

Check checkout availability for your destination or contact support to confirm international delivery.

Check your tracking information first. If your shipment is delayed, contact support with your order number.

Returns & Refunds

Find information about returns, refunds and replacements.

Contact support promptly with your order number and clear photos of the damaged product and packaging.

Custom-printed products may have specific return and refund conditions. Please review our refund policy.

Contact our support team with your order number, the reason for your request, and supporting photos if relevant.

Processing times depend on approval and your payment provider. Support can advise you on your refund status.

Shipping refunds depend on the circumstances and the terms of our refund policy.

Design & Artwork

Guidelines for preparing and submitting your artwork.

Use high-resolution artwork and follow the resolution, bleed, and dimensions specified for your selected product.

Contact support to confirm what artwork checks or proofing options are available for your product.

Templates may be available for selected products. Look for design tools or template downloads on the product page.

Screen colors can differ from printed colors because displays and printing processes use different color systems.

Contact support immediately. Changes may not be possible once your artwork has entered production.