Last Updated: October 23, 2026
1. Introduction
Welcome to Flick Prints Solutions (“Flick Prints,” “we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website, https://flickprints.com, and the products and services we provide.
Flick Prints Solutions offers customized printing products that customers can personalize using our online design tools, upload their own artwork or images, and order through our Website.
By accessing our Website, creating an account, customizing a product, or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our Website or services.
2. Eligibility and Customer Accounts
You must be legally capable of entering into a binding agreement under applicable law to place an order through our Website.
You agree to provide accurate, complete, and up-to-date information when creating an account or placing an order.
You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account. Please notify us promptly if you suspect unauthorized access to your account.
We reserve the right to suspend or restrict accounts where we reasonably believe there has been fraudulent activity, misuse of our services, or a violation of these Terms & Conditions.
3. Products and Customization Services
Flick Prints provides printing products that may be customized using our online design editor or other customization features.
Depending on the product, customers may be able to:
- Add text, names, logos, photographs, and artwork.
- Customize colors, fonts, layouts, and design elements.
- Upload images and other supported files.
- Select product sizes, quantities, finishes, and other available options.
- Preview and save customized designs before ordering.
Product availability, customization options, printing specifications, and prices may change from time to time.
You are responsible for reviewing your selected product, customization, quantity, and order details before submitting your order.
4. Customer-Provided Content and Design Responsibility
You retain ownership of the artwork, photographs, logos, and other content that you own and upload to our Website, subject to any applicable third-party rights.
By uploading or submitting content for printing, you confirm that:
- You own the content or have the necessary rights, licenses, and permissions to use it.
- Your content does not knowingly infringe another person’s copyright, trademark, privacy, publicity, or other legal rights.
- Your content does not violate applicable laws or contain unlawful material.
- You have permission to use any third-party logos, photographs, names, or branding included in your design.
You grant Flick Prints Solutions a limited, non-exclusive license to access, reproduce, process, store, and transmit your submitted content only as reasonably necessary to provide our services, prepare print files, manufacture your products, fulfill your order, and provide related customer support.
Where necessary, our authorized printing, production, hosting, and logistics partners may process the relevant content to complete your order.
We do not acquire ownership of your customer-created artwork merely because you upload it to our Website.
We reserve the right to reject or cancel an order containing content that we reasonably believe is unlawful, infringing, fraudulent, abusive, or otherwise prohibited.
You are responsible for claims, losses, or liabilities arising from content you submit to the extent permitted by applicable law.
5. Design Previews and Printing Accuracy
Our online design editor provides tools to help you preview customized products before placing an order.
Please carefully review your design before checkout. In particular, check:
- Spelling, names, dates, and other text.
- Image placement, cropping, and orientation.
- Product dimensions, layout, and design alignment.
- Color selection, font size, and readability.
- Front and back designs, where applicable.
- Quantity and product specifications.
Actual printed results may differ slightly from on-screen previews due to differences in monitor settings, screen brightness, color profiles, printing processes, materials, paper or fabric characteristics, and finishing methods.
Minor variations in color, alignment, cutting, or finishing may occur within reasonable production tolerances.
You acknowledge that screen previews cannot guarantee an exact reproduction of printed colors or appearance. However, this does not limit any rights or remedies available to you under applicable consumer protection law for defective or materially non-conforming products.
6. Orders and Order Acceptance
Placing an order through our Website constitutes an offer to purchase the selected products under these Terms & Conditions.
After an order is submitted, you may receive an order confirmation or acknowledgement by email. An automated confirmation does not necessarily mean that the order has been finally accepted or that production has started.
We reserve the right to decline, cancel, or request clarification for an order where reasonably necessary, including in cases involving:
- Incorrect product pricing or listing information.
- Product unavailability or production limitations.
- Suspected payment fraud or unauthorized transactions.
- Incomplete or inaccurate delivery information.
- Prohibited or potentially infringing submitted content.
- Technical errors affecting the order.
If we cancel an order after payment has been collected, we will arrange an appropriate refund in accordance with our refund policy and applicable law.
7. Pricing and Payments
All product prices and applicable charges will be displayed on our Website during the ordering process.
Prices may be displayed in the currency specified on the Website and may change without prior notice. The price applicable to an order will generally be the price presented at checkout when the order is submitted, subject to correction of manifest errors and applicable law.
Additional charges may apply for shipping, taxes, special customization, premium finishes, or other selected services. Any applicable charges will be disclosed during checkout to the extent required by law.
We may use third-party payment service providers to process transactions. Your payment may be subject to the terms and security procedures of the selected payment provider.
You agree to provide accurate payment and billing information and confirm that you are authorized to use the payment method selected.
An order may be delayed or withheld from production until the required payment is successfully received or verified.
8. Production and Delivery
Production and delivery estimates displayed on our Website are provided for guidance unless expressly stated otherwise.
The time required to fulfill an order may depend on product availability, customization complexity, order quantity, payment verification, production workload, and shipping arrangements.
Delivery may be affected by circumstances outside our reasonable control, including courier delays, transportation disruptions, severe weather, government restrictions, and other unforeseen events.
You are responsible for providing a complete and accurate delivery address and contact details.
If a delivery fails because of incorrect or incomplete information supplied by you, refusal to accept delivery, or failure to collect a shipment, additional shipping or reshipment charges may apply where permitted by law and disclosed to you.
We will make reasonable efforts to assist with delivery-related issues. Nothing in this section excludes any delivery obligations imposed on us by applicable law.
9. Order Changes and Cancellations
Customized printing orders may enter production shortly after payment and design submission.
If you need to modify or cancel an order, contact us as soon as possible and provide your order number.
We will make reasonable efforts to accommodate a request before production begins. However, once printing, production, or personalization has started, changes or cancellations may not be possible.
Any cancellation charges or refund restrictions will be applied in accordance with our published Cancellation, Return & Refund Policy and applicable law.
Nothing in this section limits any cancellation or refund rights that cannot legally be excluded.
10. Returns, Replacements, and Refunds
Because customized products are produced using customer-selected specifications and submitted designs, certain products may not be eligible for return simply because the customer changes their mind, subject to applicable law.
If a product arrives damaged, defective, incorrectly printed, materially different from the confirmed order, or incomplete, please contact us with your order details and supporting photographs where appropriate.
We will review the issue and determine the appropriate resolution in accordance with our Cancellation, Return & Refund Policy and applicable law. Depending on the circumstances, this may include a replacement, reprint, refund, or another appropriate remedy.
Please notify us of any order issue as soon as reasonably possible so that we can investigate it.
For complete information, please refer to our separate Cancellation, Return & Refund Policy available on our Website.
11. Intellectual Property Rights
Unless otherwise stated, the Website and its original content, branding, logos, text, graphics, software, interface elements, and design tools are owned by or licensed to Flick Prints Solutions and are protected by applicable intellectual property laws.
You may use the Website and its customization tools for lawful personal or business purposes related to our services.
You must not, without appropriate authorization:
- Copy, reproduce, or commercially exploit our proprietary website content or software.
- Reverse engineer, interfere with, or attempt to gain unauthorized access to our systems.
- Use our trademarks, branding, or website materials in a misleading manner.
- Remove proprietary notices or intellectual property markings.
Customer-submitted content remains subject to the ownership and license terms described in Section 4.
12. Prohibited Uses
You agree not to use our Website or services to:
- Violate any applicable law or regulation.
- Upload content that infringes intellectual property or other legal rights.
- Submit fraudulent orders or unauthorized payments.
- Distribute malware or attempt to compromise website security.
- Interfere with the operation, availability, or integrity of our Website.
- Misuse customer accounts, personal information, or other users’ content.
- Submit unlawful, threatening, deceptive, or otherwise prohibited material.
We may restrict access, suspend an account, or cancel an affected order where reasonably necessary to address suspected misuse, subject to applicable law.
13. Third-Party Services
Our Website may integrate with third-party services, including payment gateways, shipping providers, analytics services, website hosting platforms, and other technology providers.
These services may be subject to their own terms and privacy policies. We are not responsible for the independent policies or conduct of third parties, except to the extent liability cannot be excluded under applicable law.
We will take reasonable steps to work with service providers necessary to deliver our products and services.
14. Website Availability and Technical Errors
We aim to keep our Website, online design editor, and ordering systems available and functioning properly.
However, we do not guarantee uninterrupted or error-free access. Temporary interruptions may occur because of maintenance, software updates, network issues, hosting failures, or other technical circumstances.
If a technical error affects a design, price, order, or payment, please contact us so that we can investigate and take appropriate corrective action.
We may update, modify, suspend, or discontinue website features where reasonably necessary for maintenance, security, or business operations, subject to applicable law and any existing contractual obligations.
15. Limitation of Liability
To the extent permitted by applicable law, Flick Prints Solutions will not be liable for indirect, incidental, special, or consequential losses arising from the use of our Website or services where such losses are not reasonably foreseeable or are otherwise legally excludable.
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, subject to any obligations imposed by applicable law.
Nothing in these Terms & Conditions excludes or limits liability for fraud, willful misconduct, gross negligence where exclusion is prohibited, death or personal injury where legally non-excludable, or any other liability that cannot lawfully be excluded or limited.
Nothing in these terms removes consumer rights or statutory remedies available under applicable law.
16. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, and reasonable costs arising directly from your unlawful use of our Website or your submission of content that infringes another person’s rights.
This provision does not apply to the extent a claim results from our own unlawful conduct, breach of our obligations, or other circumstances for which you cannot legally be held responsible.
17. Privacy and Personal Information
Our collection and use of personal information are governed by our Privacy Policy.
By using our Website, you acknowledge that you have had the opportunity to review our Privacy Policy, which explains how we handle customer information, uploaded images, saved designs, order details, and other personal data.
Please review the Privacy Policy available on https://flickprints.com for further details.
18. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our products, website functionality, business practices, or legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
Changes will apply as permitted by applicable law. Where required, we will provide notice or obtain consent before applying material changes to existing arrangements.
We encourage you to review these terms periodically.
19. Governing Law and Dispute Resolution
These Terms & Conditions will be governed by the laws applicable to the transaction and the parties, subject to mandatory consumer protection laws and other applicable legal requirements.
We encourage customers to contact us first so that we can attempt to resolve any complaint or dispute amicably.
Nothing in this section restricts a customer’s right to approach a competent court, consumer commission, regulator, or other authority where such a right is available under applicable law.
20. Severability
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Any invalid or unenforceable provision will be interpreted or modified only to the extent necessary to make it enforceable where legally permissible.
21. Contact Information
For questions about these Terms & Conditions, orders, customization, payments, or delivery, please contact us:
Business Name: Flick Prints Solutions
Website: https://flickprints.com
Email: info@flickprints.com
Please include your order number, where applicable, so that we can assist you more efficiently.
By using our Website or placing an order, you agree to these Terms & Conditions, subject to any mandatory rights and protections available under applicable law.