Website: https://flickprints.com
Last Updated: October 23, 2026
1. Introduction
Welcome to Flick Prints Solutions (“Flick Prints Solutions,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information when you visit our website, customize printing products, upload designs or images, place orders, or use our services.
This Privacy Policy explains how we collect, use, store, share, and protect your information when you access or use https://flickprints.com (the “Website”).
By using our Website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will request it separately.
2. Information We Collect
We may collect the following categories of information when you use our Website.
A. Personal Information
When you create an account, place an order, or contact us, we may collect:
- Full name
- Email address
- Mobile or telephone number
- Billing address
- Shipping or delivery address
- Account login information
- Order history and transaction details
- Information you provide when contacting customer support
B. Custom Designs, Images, and Uploaded Files
Flick Prints Solutions allows customers to customize printing products using our online design tools. When you use these features, we may collect and process:
- Photographs, logos, artwork, and other uploaded images
- Text, names, messages, and other content added to a design
- Customized product layouts, colors, fonts, and design settings
- Saved designs, design previews, and design files
- Product specifications, dimensions, quantities, and printing preferences
We use this information to save your designs, prepare customized products, process orders, and provide customer support.
Please upload only content that you own or are authorized to use. Avoid uploading sensitive personal information unless it is necessary for your order.
C. Payment Information
When you make a purchase, payment information may be processed by third-party payment service providers.
Depending on the payment method, these providers may collect payment details such as card information, payment identifiers, transaction references, and billing details.
We may receive payment confirmations, transaction IDs, payment status, and other information needed to manage your order. We do not intentionally store complete payment card details on our servers unless expressly disclosed and appropriately secured.
D. Technical and Usage Information
When you access our Website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and interactions with our Website
- Referring website or source
- Date and time of visits
- Cookies and similar tracking technologies
- Website performance, error, and security information
We use this information to maintain website functionality, improve user experience, troubleshoot problems, and protect against fraudulent or unauthorized activity.
3. How We Use Your Information
We may use the information we collect for the following purposes:
- To create and manage customer accounts.
- To provide online product customization and design-saving features.
- To process, manufacture, print, package, and deliver orders.
- To communicate order confirmations, payment updates, shipping notifications, and delivery information.
- To process refunds, returns, cancellations, and order-related requests.
- To provide customer service and respond to enquiries.
- To maintain order records, invoices, and accounting information.
- To improve our products, printing services, website functionality, and customer experience.
- To prevent fraud, detect security incidents, and protect our Website.
- To send promotional emails, offers, or updates where permitted by applicable law and, where required, with your consent.
- To comply with legal obligations and enforce our terms and policies.
We will not use your personal information for purposes incompatible with those described in this policy unless permitted by applicable law or otherwise appropriately authorized.
4. How We Handle Your Custom Designs and Uploaded Images
Your custom designs and uploaded files are an important part of our printing service.
We use these materials primarily to provide the services you request, including saving designs, displaying previews, preparing print-ready files, manufacturing products, and fulfilling orders.
We may share the relevant files with authorized employees, printing partners, production facilities, and service providers when necessary to complete your order.
We do not intend to sell your uploaded photographs, artwork, logos, or custom designs to third parties for their independent commercial use.
Your uploaded content may be retained for as long as necessary to provide saved-design functionality, complete orders, handle customer service issues, maintain required business records, or meet legal obligations. Retention periods may vary depending on the purpose and applicable requirements.
If you want a saved design or uploaded file deleted, you may contact us using the details provided below. We will review your request subject to applicable legal, operational, and recordkeeping requirements.
5. Sharing of Information
We may share relevant information with trusted third parties where necessary to operate our Website and provide our services, including:
- Payment providers: To securely process payments and verify transactions.
- Shipping and logistics providers: To arrange shipment, delivery, tracking, and delivery-related communications.
- Printing and production partners: To manufacture customized products using your order specifications and design files.
- Website hosting and technical providers: To host, maintain, secure, and operate our Website and online design tools.
- Analytics and marketing providers: To understand Website usage, improve performance, and conduct permitted marketing activities.
- Customer support and communication providers: To respond to enquiries and send service-related communications.
- Legal and regulatory authorities: Where disclosure is required by law, a valid legal process, or necessary to protect our rights and the safety of others.
We require service providers who process personal information on our behalf to handle it appropriately and in accordance with applicable contractual and legal requirements.
We do not sell personal information to third parties for money. Any other sharing or disclosure will be handled in accordance with applicable law and this Privacy Policy.
6. Cookies and Similar Technologies
Our Website may use cookies, pixels, and similar technologies to:
- Keep your shopping cart and account sessions working.
- Remember your preferences and settings.
- Support online customization and saved-design functionality.
- Understand Website traffic and performance.
- Improve security and detect suspicious activity.
- Measure the effectiveness of permitted advertising and marketing campaigns.
You can manage cookies through your browser settings and, where provided, our cookie preference tools. Disabling certain cookies may affect features such as account login, shopping carts, and online customization.
Where required by law, we will obtain consent before using non-essential cookies or similar technologies.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse.
These measures may include access controls, secure connections, restricted access to customer files, and security practices appropriate to our operations.
However, no website, online service, or electronic storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted or stored electronically.
If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:
- Maintaining customer accounts and saved designs.
- Processing and fulfilling orders.
- Managing payments, refunds, and disputes.
- Providing customer support.
- Maintaining accounting, tax, and business records.
- Meeting legal and regulatory obligations.
- Preventing fraud and resolving security issues.
When information is no longer required, we will take appropriate steps to delete it, anonymize it, or securely dispose of it, subject to applicable law and legitimate recordkeeping needs.
9. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information, subject to applicable exceptions.
- Withdraw consent where processing is based on consent.
- Request information about certain uses or disclosures of your personal information.
- Opt out of promotional emails.
- Raise a concern or submit a privacy-related complaint.
To exercise an applicable right, contact us using the details in the Contact Us section. We may need to verify your identity before responding.
You can unsubscribe from promotional emails using the unsubscribe link included in those messages. Even if you opt out of promotional communications, we may continue sending essential messages concerning your account, purchases, payments, or deliveries.
We will handle privacy requests in accordance with applicable law.
10. Children’s Privacy
Our Website is intended for general customers and is not specifically directed at children.
We do not knowingly collect personal information directly from children in circumstances where parental consent or other authorization is required but has not been obtained.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
11. Third-Party Websites and Services
Our Website may contain links to third-party websites or integrate services such as payment gateways, shipping platforms, analytics tools, and social media services.
These third parties may collect or process information under their own privacy policies. Flick Prints Solutions does not control the privacy practices of independent third-party websites and services.
We encourage you to review their privacy policies before providing information to them.
12. International Data Transfers
Some of our hosting providers, payment processors, analytics providers, or other service partners may process information in countries other than your country of residence.
Where personal information is transferred internationally, we will take the steps required by applicable law to protect that information.
13. Marketing Communications
We may send promotional messages about new products, printing services, special offers, or other updates where permitted by law.
You may opt out of marketing communications at any time using the unsubscribe option or by contacting us.
Opting out of marketing communications will not affect essential order-related or service-related messages.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business operations, or applicable legal requirements.
Any revised policy will be published on this page with an updated “Last Updated” date.
We encourage you to review this page periodically to stay informed about how we protect your information.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Business Name: Flick Prints Solutions
Website: https://flickprints.com
Email: info@flickprints.com
We will review privacy-related enquiries and respond in accordance with applicable legal requirements.
By using Flick Prints Solutions, you acknowledge that you have had the opportunity to read this Privacy Policy. Any consent required for specific data-processing activities will be requested separately where applicable.